Contact us

Frequently asked questions

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

Orders made before 12 PM on weekdays (Malaysia time) will be shipped on the same day.


Delivery takes about 2–14 days depending on your country or region, and delays may happen due to natural disasters.


Once the product has been shipped, the order cannot be canceled.

Can I return my order?

• We do not accept exchanges or refunds due to a change of mind.
• If you wish to request an exchange or refund, please submit your request within 7 days after receiving the product through our official website page.

When submitting your request, please make sure to include:
-Your name

-Delivery address
-Product photos (send by email)
-Reason for exchange or refund

Sponsorship and collaboration inquiries?

We are open to all collaboration ideas. Please leave your inquiry on our website

Contact us

Have a question, or want a product recommendation? Get in touch.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

Fast delivery

In-stock items ordered before 12 PM on weekdays (Malaysia time) will be shipped on the same day

Easy returns

If the product has a serious defect and you cannot use it, please request a refund or exchange on our website within 7 days.

Valuable experience

Our brand creates every product with our own special designs. We make everything ourselves and offer customers a unique experience at a fair price